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Counterfeit electronic components: Who's responsible?

There is a big fight brewing between brand owners and online distributors over who is responsible for stopping counterfeit products from getting into the supply chain. There are many shades of fakes and they exist across a whole range of industries.

August 19 2009, 8:09 AM

ComponentsDo you really know if the electronic components in your laptop are authentic. For that matter, how much traceability do you have into toothpaste you use every morning? Is that your job to know, or do is the product manufacturer on the hook? What about their upstream distributors?

Supply chain integrity is getting more attention these days - substandard products fraudulently sold as being a higher quality can be found throughout the global supply chain. Misrepresented dog food, dry wall, paint, pharmaceuticals and electronic components can be found almost anywhere and purchasing departments, brand owners and consumers are at risk. Who's responsible for screening these fraudulent products out of the supply chain?

The Brand Owner (1):
Component manufacturers hate fake chips because they wreck the brand reputation firms have worked so hard to create, they drive up costs by generating "product" returns, and they undermine average sales prices because they are priced well below the legit market. What can these companies do? Investigators and lawsuits are important, but amount to little more than whistling in a whirlwind when compared to the amount fraud occurring out there. Authentication technologies are becoming more available from firms like YottaMark but they are applicable in very specific circumstances.

The Brand Owner (2):
OEM's are very concerned about counterfeit components because the fakes end up in their handsets, scanners, or laptops. Warranties costs caused by fakes can be enormous and because their margins are much higher than upstream in the supply chain, brand damage can be huge. OEM's can insist that their own buyers or those of their contract manufacturers use AVL's, but AVL's are, at best, an ineffective defense against fake parts. When they have a shortage and turn to the gray market, OEMs accept the risk of getting fake parts because 100% inspections are too expensive and not feasible.

The Grey Market:
Brokers and independent distributors are the gray market and are the source through which fake parts find their way into the supply chain. Some of these firms have instituted controls, but the fakes are so good these days, these firms don't stand a chance of filtering them out. All the ISO 9000 certifications in the world won't help one bit preventing fakes from infecting the supply chain.

EMS/ODM's:
Like OEM's, they have to turn to the gray market on occasion. They have a brand of their own to protect, but the incentives to "go gray" can be pretty strong, especially when secondary market prices are so cheap.

Who's responsible? What can the industry do to keep fakes out of the supply chain? What should the industry do?
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Author: John P. Brown is co-founder and VP of Marketing and Strategy at Verical

Comments

16. Going grey means risk, regardless
September 21, 2009
07:48
#15 Mactac, you make a good point here. There have been instances in which counterfeit components have passed through franchised distributors. However, those parts entered the franchised inventory either by a customer returning counterfeit purchased from the grey market or when the franchised distributor purchases from the grey market to meet an order. All fakes come from the grey market.

My intent was not to trash all brokers and independents - the vast majority try very hard to filter out fakes. My point is that even the most motivated and capable independent cannot identify the new generation of 'high quality' fake parts. It isn't a question of intent - it is a statement about capability: the independent channel cannot be secure. The fundamental independent business model drives a lack of transparency in the grey market, which means an OEM can never be sure broker parts can be trusted, no matter what the independent promises.

John P. Brown, Verical
15. Independant Disti Slam
September 18, 2009
17:52
I've worked for the major distributors who also have "non-franchised groups" that have to scramble when they fall down on their clients however it isn;t mentined that even the big guys have also bought counterfeit components, but rather the article points a finger at brokers. There are some damn good independant distributors that do run a methodical and honest business without inviting counterfeit components or scumbag brokers to support their requirements. OEM's do your homework and choose the indepenedant that doesn't buy skids of material for stock and re-sale unkowing of it's origin - It may be from an OEM however it could also have come from an offshore or North American Cm that bought on the cheap to preserve or enhance margins where the crap is now on a brokers shelf. Choose a real time independant distributor who wil not open you up to receiving counterfeit parts. One with a proven track record of stability.

macatc
14. Underlying cause: supply chain volatility
September 10, 2009
09:15
If companies didn't have excess or shortage, there would be no grey market and if there is no grey market, there would be no counterfeit. Since supply chain volatility is inevitable, the question is: What can be done to change the secondary market? To protect ourselves, we need a market with only parts from trusted suppliers - traceability is the key. Some sites claim this but are only "bulletin boards". Does anyone provide traceability with end-to-end order support?

Liz
13. "Quality" fakes mean standards are useless
September 02, 2009
07:42
Some comments here say standards like IDEA, ERAI, and ISO 9000 can protect you but the article says that fakes are getting too sophisticated for these processes to detect. Can anyone in the gray market really protect my buyers?

Tony
12. As noted choosing the ri...
August 29, 2009
00:39
As noted choosing the right Independent or Franchise distributor is key in controlling the supply chain and preventing receipt of counterfeit components. In addition to being ISO9000, ERAI ect the distributor should meet the following criteria:
Certificate of Conformance validating the conformance of the product to the manufacturers' specifications for form, fit and function and is supported by the supplier's Certificate of Conformance.
Product Warranty providing a one year warranty for form, fit and function on all products unless otherwise specified.
Vendor management program with supplier prequalification guaranteeing sourced product from reputable suppliers worldwide.
Product Quality Inspection system that insures that all incoming product undergoes a stringent quality inspection process.
Traceability: Prior to purchase confirm that all products are traceable to the original manufacturer unless otherwise specified.

Bill from ARCO, Inc
11. Fake products in mesurem...
August 28, 2009
18:06
Fake products in mesurement systems for wind generators and medical Equipment is our daily life.
We are specialists in parts for mesurement and control equipment. To us the problem is not only the chineese and the purchasers. The problem is our collegues who take our products and have fake copies made in Estonia, Lithuania, Thailand and yes China. Then they take them back to Denmark put thier name, Kohsel or Flux or whatever on them and sell them like thier own. One of the big wind turbine producers, has learned what it costs to send a helicopter out at sea for 7 hours to change a product where they earned less than 5$ on purchasing a copy. But the company still copy other stuff and the costumer still purchase the copies... One can only worry, when something happens with a part in a medical powersupply.

10. Counterfeits on Brokerforum, Netcomponents
August 26, 2009
07:46
Counterfeits , pirated semiconductors and electronic components is mushrooming on B2B sites like brokerforum.com and netcomponents.com

They collectively have over 5000 known Chinese list brokers and Chinese brokers who trade billions of worth counterfeit components in a year. These B2B portals even facilitate testing, escrow services for smuggled products.

Paul
9. Electro-Comp Services
August 25, 2009
09:21
We are a supply chain solutions provider. We work closely with the Independent and Franchise distributors to help verify the components authenticity. We are the silver lining in the gray market! As stated in previous comments the counterfeiting is getting very high tech. We can offer a solution for OEMs and CEMs and resellers! We have an in-house testing lab with an experienced engineering staff in house that can certify the testing services provided. This solution can keep the counterfeits out of our end products. Feel free to contact me to discuss other solutions that we can provide for you such as De-cap and X-ray services to verify Die and wire bonding.

Mark Terranova

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